At Montefiori, we believe the future of clienteling is not about more automation, but deeper intelligence, emotional resonance, and a new way of thinking: probabilistic, relational, quantum-inspired.
Closr. was built on years of frontline luxury retail experience combined with advanced research in cognitive science, Artificial Intelligence, and client development.
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It is designed to do one thing: help brands build authentic, scalable, and profitable relationships.
Two Pathways, One Vision.
Quantum Clienteling for Luxury
Closr. is not just software. It is a framework, a philosophy, and a system.
At its core lies the Selective Activation Principle: instead of generating generic automations, Closr. evaluates multiple contextual dimensions (through a proprietary 8 and 64-dimensional axis) to decide the optimal outreach for the right context.
This approach is probabilistic, not deterministic.
Like quantum states, clienteling interactions exist in multiple potential forms until activated by context, brand strategy, and individual client profiles.
I) Laws & Axioms: We have developed a library
of relational laws and axioms derived from extensive research with luxury sales advisors, field experts and strategy consultants. These laws govern how outreach should adapt across contexts (new collections, post-purchase, event invitations, non-commercial follow-ups, etc.).
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​II) Quantum Thinking: Our model mirrors quantum principles – superposition (multiple possibilities), entanglement (brand-client emotional ties), and collapse (decisive, context-driven outreach).​
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III) Research-Based: Closr.’s framework is the result of large-scale field research within the luxury industry, ensuring that it reflects the real psychology of sales advisors and clients, not just abstract theory.​
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IV) Results: Increased conversion, deeper loyalty, higher lifetime value, one global brand voice and most importantly: outreach that resonates emotionally,
while remaining efficient for advisors.
Closr. for luxury is fully bespoke. We work directly with brand leadership, IT departments, and client development teams to integrate our Quantum Clienteling Framework™ into existing systems.​
Augmented Intelligence
Not every brand needs a full quantum framework. Many simply need a powerful, accessible tool to make clienteling less overwhelming and more effective.
This is why we’ve developed:
Closr. Augmented Intelligence
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A deterministic solution with emotional overlays.
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Easy integration with POS or CRM systems.
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An upcoming standalone app for smaller teams who want Closr.’s intelligence without enterprise complexity.
What it does:
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Suggests ready-to-send outreach templates optimized for resonance.
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Tracks client interactions and context (purchase history, events, anniversaries).
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Helps sales teams prioritize clients by likelihood of conversion.
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Provides lightweight analytics to measure impact.
Pricing:
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POS License: Starting at £600/year based on size of deployment.
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Closr. App (coming soon): A plug-and-play SaaS solution for smaller brands who want to scale personalized outreach without enterprise budgets.